Refund policy
Return & Refund Policy
Last updated: August 26, 2026
At KLOTH LB, we want you to be satisfied with your purchase. If you are not satisfied with an item purchased from KLOTH LB, you may request an exchange within 7 days of purchase, subject to the conditions below.
Exchanges
Items may be exchanged within 7 days of purchase.
To be eligible for an exchange, the item must:
-
Be unused and unworn.
-
Be in its original condition.
-
Have all original tags and packaging where applicable.
-
Not have been washed, altered, damaged or otherwise used.
Exchanges are subject to product availability.
Exchange Process
Please contact KLOTH LB before returning or bringing an item for exchange. Our team will provide the necessary instructions.
Damaged or Incorrect Items
If you receive a damaged, defective or incorrect item, please contact us as soon as possible. We may request photographs or other information to verify the issue.
Refunds
KLOTH LB does not offer refunds. Exchanges only are available in accordance with this policy.
Sale Items
Sale and promotional items may be subject to specific exchange conditions communicated at the time of purchase.
Contact
KLOTH LB
Beirut, Tayouneh, Facing Al Wafaa Bakery
Lebanon
Phone / WhatsApp: +961 76 966 924
Email: kloth.23@hotmail.com